charges are inclusive of processing, handling and shipping cost. Fresh leis
are shipped only via FedEx overnight service. However you may select out of
three options: FedEx Standard Overnight, FedEx priority a.m. Delivery or
FedEx Priority Saturday Delivery. We do not offer ground shipping options.
Please place your orders in advance. FedEx from Hawaii is overnight to
the West Coast and 2 business days to the east coast. We do not ship fresh
leis over the weekend. All fragrant leis, Plumeria leis, Ti Leaf Leis, and
certain kind of fresh leis can only be shipped to the west coast from Hawaii
because of fragility and freshness. We will not guarantee We give our
valued clients the opportunity to specify the delivery date. However, please
note that we do not ship for Sunday or Monday deliveries. If
you need assistance in selecting shipping options, please call us at
1-800-393-2181 or 609-720-0300 and a customer service representative will
assist you with your order. We take great care in appropriately packaging
and shipping your lei.
How do I care for my lei:
Fresh flower leis can last longer if they are properly cared for. Please see
the section on caring for your leis':
Caring for your Leis
Can I order a Custom Lei:
Yes, we will try our best to
accommodate your request. For custom leis, please call us to discuss your
requirements and the options we can offer.
|Once you have
chosen your product, you can order directly via our secure shopping cart
system. Your product will appear in the shopping cart. If you wish to select
more products, click the 'Continue Shopping' button to go back to the site
for more selections. When you are done selecting your products, please click
the 'Checkout' button.
|How do I
modify the contents of the shopping cart?
|If you wish to
modify the quantity of your products, please change the number in the
quantity box and click 'Update'. This will change the product quantity. If
you wish to delete the product you have selected in your cart, you have
either of the following options: modify the product quantity to '0' (zero)
and click update, or click 'Empty Cart' if you want all the contents
|How do I
|When you are
finished with this step, you can check out. Our automated system will lead
you through the checkout process, page by page. Please fill out the sender
information, recipient information, select the delivery date of your item
and type in any message you wish to attach, in the box provided for
personalized messages. After this step, you will be led to the next secure
process where you will fill out information regarding your payment. You can
either choose to enter credit card information or you call in your credit
card details as soon as you place the order. Our able staff will be happy to
assist you as always. When you finish with the checkout process, our system
will generate an order tracking or reference number for you which will also
be e-mailed to you at the e-mail address you provide.
|How do I
check the status of my order?
call us at 1-800-393-2181, 609-720-0300, and our customer
service staff will be happy to update you.
may also log in on to our Live Support System via which you will be able to
chat with a customer service representative regarding any queries.
may send us an e-mail at
may use the Contact Us Form by clicking the 'Contact Us' link in the upper